Renotex

Data Backup Service

Renotex backup Service is a uniquely convenient component of IT. The service allows you to securely backup your data to a secure location on Renotex’s network, through your personal and secure local backup link. All your key corporate data can be backed up in an offsite location automatically, giving you peace of mind in case of disaster or data loss at your site.

Security

We use EVault InfoStage software which has encryption features for security reasons and you keep the passwords to decode the data in case you need to restore it. We insist that you keep the password well because it is very essential when accessing the restored data.

Our encryption security is in three levels i.e. at source, on transit and at storage. This confirms total security of your data at any point.

 

 

 

Reports

Our system generates reports to show if the back-up was successful or not.  This report log is sent weekly to the customer for authentication and to assist them identify and rectify issues that may affect efficient data storage and restore.  During system configuration, you can also activate email alerts that are send to our engineer and the client to alert them in case the back-up failed. Our engineers will the work with the client’s technical team in and diagnosing and resolving the problem.

Test Restores

In a bid to test the resiliency of our systems, we schedule test restores quarterly for every client. However, we can do the test at any other time at customers request either for the full back-up or certain files/folders.

Tests are always done at the client’s site. This is because the client has to put a password for decryption. This will also ensure no one else can access your data.

Service Features

Initial Installation

Monthly Ongoing Activities

Solution Benefits

Pricing for Service

·         Configure user saving patterns so that documents are saved on the correct directories on the server.

·         Install client software on the server.

·         Take a copy of all server data to be backed up onto a snap drive and install data at Renotex Date center.

·         Perform backup, monitor and test.